SARATOGA SPRINGS — Saratoga Casino Hotel reopened their doors to the public, Sept. 9, after being closed for nearly six months due to COVID-19 protocols.
The scheduled 2 p.m. opening was moved up one hour earlier to accommodate hundreds of people who queued up outside beneath entryway signs that read “Welcome Back!” and “We’ve Missed You.” The line of people continued atop the extended sidewalk and deep into the parking lot.
Last week Gov. Andrew Cuomo announced casinos were permitted to reopen starting Sept. 9 with a 25% occupancy limit and strict enforcements of guidelines including face coverings, social distancing, and enhanced air filtration and cleaning protocols.
“We’re open,” Saratoga Casino Hotel General Manager Alex Tucker said simply, watching as people moved along the pattern of shoe prints painted atop the pavement with the spacing requirements of social distancing in mind. The large reopening day crowd was not a surprise.
“We had a feeling this was going to happen because of how long it’s been and there’s also been a lot of chatter on social media,” Tucker said. “This is the new normal. We’re asking people to be patient, and we’re really trying to do this as safely as we can and still ensure guests have a great experience.”
Over the past several months, Saratoga Casino Hotel developed a plan to implement physical modifications as well as policy and procedural changes to protect the health and safety of workers and attendees. That “Safe Bet Plan” includes heightened cleaning, sanitation and hygiene protocols, the use of MERV-13 air filters throughout the property, the Installation of several hand sanitation stations and other measures. All guests will be required to enter and exit through the south entrance, located near Crescent Avenue.
The 25% building occupancy enforcement equals 800 to 900-person capacity, Tucker said.
“We have driver license scanning for contact tracing – it’s an opt-in program. You can opt-in, or you don’t have to. Masks are required. Were going to take your temperature, social distancing inside the building, six feet in between the machines in every direction.”
The property first began hosting harness races in 1941. The season was extended in 1978 to include winter racing, and also began to host recreational events and music festivals to make ends meet, when the introduction of off-track betting plunged the sport into decline.
In early 2004, video lottery terminals arrived, contributing to the annual purses of the harness track. The machines have been credited by some with saving the local harness racing industry. A 2007 expansion brought with it the on-premises Vapor nightclub and in 2016 a $40 Million project developed a 117-room hotel with an indoor resort, steakhouse and other amenities.
Hours will be limited to 10 a.m.-2 a.m. The four-hour shutdown will allow time for proper disinfecting and sanitation, the company says.
The Hotel, Morton’s The Steakhouse and the Jackpot Deli with simulcasting are all currently open. Casino amenities such as cocktail service, Mane Bar, Garden Buffet and Vapor remain closed. Their reopening will be reevaluated as restrictions are lifted.
Earlier this summer, the city of Saratoga Springs received $1.86 million in funding from the state for hosting a center with the video gambling terminals in the community.