Displaying items by tag: Stewart's

Thursday, 09 July 2020 13:02

Looking For A Little Civility

SARATOGA SPRINGS — Campfire s’moreo. Bourbon truffle maker. Baked placid cheesecake, and mango dragon fruit sherbet.  There are more than 60 different flavors available at Stewart’s Shops, including those four which are part of the summertime limited edition kind. This summer, the company thought it a most appropriate time to re-introduce a limited-edition flavor that first premiered two years ago. It’s called: Civility. 

“Just plain old kindness,” “getting along with people,” “putting out a positive energy to everybody you come across,” sound the endorsements in the company’s 80-second video clip re-introducing the ice cream flavor. 

“It initially launched in 2018, a time when things were similar to how they are today - a country divided,” Stewart’s Shops spokeswoman Erica Komoroske said this week. “Right now, we’re having a big issue with masks. People are really divided on the mask issue. COVID-19 has put people on edge and we see a lot of hostility, customers yelling at each other in our shops about wearing a mask.  What better time to bring back ‘civility,’” she says. 

By definition the practice of extending basic politeness and respect to all citizens of society; by flavor, a vanilla based ice cream with a salty caramel swirl thought up by owner Bill Dake and created at the company manufacturing plant in Greenfield. “It’s a non-nut flavor,” she says.  “We’ve had dozens and dozens of requests from customers to bring Civility back.” 

Stewart’s Shops are deemed essential businesses and as such have remained open for the duration of the COVID period. It counts approximately two dozen shops within 10 miles of Saratoga Springs, 55 shops in Saratoga County and approximately 5,000 employees and 337 stores in New York and Southern Vermont. 

On July 1, the company posted a lengthy statement on its web site detailing its priority to protect the health and safety of customers and employees, its adherence to CDC recommended guidelines and the protocols it was taking: the installation of plexiglass barriers at cash registers, offering hand sanitizer for customer use, regularly sanitizing high-touch areas, and posting signage to enforce customer social distancing, among them. 

All shop employees - across New York and Vermont - are required to wear face coverings. Store signage informs that customers over the age of 2 medically able to do so are also required to cover their face with a mask or cloth face covering. However, it the customers’ responsibility to comply with the mask order. 

“A mask is required, but we can’t put our partners in a position to enforce it,” Komoroske says. We’re trying to offer gentle reminders to customers – ‘hey, did you forget your mask today?’ There have been physical altercations in our parking lot. There have been customers chased with a tire iron. This mask issue has definitely divided people.” 

The problem, she says, is the wearing of masks is not mandated by law. “If Ag & Markets came out with a law that said masks are mandatory, we would have better backing to enforce it as well,” she says. 

“It’s not a law, it’s an executive order,” says Robin Dalton, public safety commissioner in Saratoga Springs. “There is no enforcement that is available to us as a local municipality to do anything other than remind and strongly encourage people to wear their masks. We are completely hamstrung. Our police department very much wants to follow the rule of law, but they are not going to write a ticket for something they know is not a law and not enforceable,” Dalton says. 

“Personally – I think every single person should be wearing a mask when they step outside. If they aren’t around people, they should have it dangling on their wrist, like I do, so the second they see someone coming into their space, throw it on, or cross the street,” she explains. “There are a lot of people stuck at home, who are terrified to go downtown and terrified to go outside  because other people are not willing to show them the common courtesy and respect of putting on a face mask. I think it has to do with safety, and with respect. We are such a philanthropic and giving community, but when it comes to this one particular issue, for some reason which I will never understand, it’s polarizing.” 

A survey initiated by Saratoga-based tourism agencies conducted in June in which just over 3,200 participated, listed “masks worn by employees” as the top safety precautions businesses and their employees can take that will motivate respondents to visit their businesses. The results of the survey, publicly released July 8, also listed “a lack of trust in venues enforcing proper safety guidelines” as the main reason nearly 1,000 of the respondents are deterred from visiting Saratoga County. 

The survey partnered Mind Genomics the Saratoga County Chamber, Discover Saratoga, the Saratoga County Prosperity Partnership and other agencies and was designed to glean information about what will motivate respondents to visit Saratoga County in the next six months.

Absent stronger language from the state regarding  mandatory mask-wearing of customers, Stewart’s Shops is test-marketing different ideas. 

“We’re rolling out a test right now offering complimentary masks in one of our district of 17 shops in Valatie, and we’re trying to learn: are people going to respond? will they take the mask? how will they respond if a partner offers them a mask?” Komoroske says. “if that test goes well, we’ll roll that out company-wide.” 

Published in News

SARATOGA COUNTY — ‘Sundae’ on the Farm moved to online for the 2020 event. 

The community is welcomed to join from the comfort of their own home while the Cornell Cooperative Extension (CCE) of Saratoga County takes them on a pre-recorded tour of three local dairy farms, one of which is a Stewart’s Shops Producer. This fun family online activity, ‘Sundae” on the Farm will be released Fathers’ Day, Sunday June 21. 

It is the perfect way to get a closer look at Koval Brother’s Dairy, Turning Point Dairy, and Willow Marsh Farm. Meanwhile, the Stewart’s Shops throughout Saratoga County will be featuring the Farm footage in each of their shops.

The ‘Sundae’ on the Farm Virtual tour is brought to you by Saratoga County Agricultural Promotional Committee. The video will be shown on the CCE Saratoga County’s Ag Economic Development Program Facebook Page and the CCE Saratoga County website (ccesaratoga.org). For questions or general inquiries, please contact Nicolina Foti, This email address is being protected from spambots. You need JavaScript enabled to view it.. 

Published in Neighborhood Buzz

SARATOGA SPRINGS — The city’s three Land Use Boards – the Planning Board, Design Review Commission, and Zoning Board of Appeals have resumed their public meetings, which are currently held virtually via Zoom videoconferencing. They may be viewed by visiting the city of Saratoga Springs website at saratoga-springs.org. 

This week, the DRC is expected to preside over architectural reviews regarding Station Lane Apartments - a new three-building, 39-unit apartment complex on the city’s west side, and Bethesda Episcopal – a mixed-use 4-story building at 26 Washington St. 

Additionally, a popular Stewart’s Shop, which has operated at 402 Lake Avenue since 1990, is seeking an area variance that will redevelop/expand the current shop into a 4,130 square foot convenience store, with two gasoline fueling canopies. The improvements will “bring the building into closer aesthetic alignment with its surroundings,” according to documents filed with the city.   

Published in News

The dairy industry has been struggling for many years and recently COVID-19 has added additional pressure, forcing many producers to dump milk. Stewart’s dairy producers aren’t dumping milk; in fact, they’re receiving increased premiums and decreased hauling costs from Stewart’s that goes beyond what they receive above the Federal Market Administrator cost. In addition, Stewart’s has again decreased retail milk pricing. Effective May 4th, all gallons and half gallons were decreased by .10 cents for customers.

Stewart’s relief to dairy producers comes with increased competitive premiums, by .50 cents from .10/cwt to .60/cwt for the month of May and could be extended into June. In addition, the company is extending their fuel savings with a decreased hauling charge for the month of May.


With schools and restaurants closed, the dairy industry is producing 15% more milk than the American public can consume, leading many dairy producers to have no choice but to dump excess milk.

According to Stewart’s Shops president, Gary Dake, “We happened to be in the right position at the right time with our packaged dairy products and our nearly 100 years of experience in the dairy industry. Our fresh and local dairy products continue to experience more demand and we are pleased that we are in a position to offer savings to our customers and relief to our dairy producers during these uncertain times.”

The company relies on 25 local dairy farms, while many other retailers purchase their milk from co-ops. Stewart’s is in a unique position sourcing their raw milk from local dairies, picking up the milk with their own haulers, and processing and bottling it themselves at their manufacturing plant in Greenfield. This allows them to have more control and efficiency and pass on savings to both the customer and the dairy producer.

Published in News
Thursday, 20 April 2017 20:27

Free Coffee for Earth Day

MALTA — Stewart’s Shops announced that the company will offer free Earth Day coffee to all store customers who bring in travel mugs on Saturday, April 22. Hot tea and hot chocolate also will be free with a travel mug.

All year long, Stewart’s customers also can save 10 cents on hot beverages every time they bring in travel mugs to Stewart’s Shops. With a new Stewart’s refillable mug, the first fill is always free. 

Published in Business

BALLSTON SPA — The owner of a popular area restaurant that burned to the ground last Monday has started an online fundraiser to help his employees who are out of job. 

Published in News

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