Wednesday, 03 July 2024 14:57

Ann Marie Chimiak's Luxury Salon Empire

Photo of Crown Salon owner Ann Marie Chimiak via the salon’s website. Photo of Crown Salon owner Ann Marie Chimiak via the salon’s website.

SARATOGA SPRINGS — Ann Marie Chimiak has opened three luxury salons within the past five years. Accomplishing this, Chimiak said, largely revolved around prioritizing customers and maintaining a first-class reputation.

“Once you start that ball rolling and you hold true to it, your reputation means everything,” Chimiak said.

Chimiak’s salons have a team-oriented, commission-based approach. New hires undergo a 40-week apprentice program. Staffers are sorted into six different levels of experience and expertise. Employees are also expected to keep tabs on the latest products and trends with ongoing education initiatives.

This approach to running a salon contrasts with other owners who rent out their chairs. Chimiak compared that style of management to a restaurant owner who allows every server to be their own boss, resulting in each table having a different menu. 

“When salons went to that kind of method where the salon owner doesn’t have to deal with anything and they just rent their chairs out, you don’t know what you’re going to get,” Chimiak said.

Ensuring that customers know what they’re getting when they walk through the doors of one of Chimiak’s salons seems to be a winning strategy. 

Chimiak opened The Crown Salon in downtown Saratoga Springs five years ago. Despite a pandemic closing its doors for more than a year, The Crown survived and created a reputation that Chimiak has since utilized to open two new luxury spa bars: The Ruby at the Queensbury Hotel in Glens Falls, and The Jewel at the Adelphi Hotel in Saratoga.

Both of these spa bars offer express services, such as blowouts, updos, makeup, and 30-minute facials. The Crown is more full-service, focusing on haircuts and hair coloring.

The Ruby opened earlier this year. The Jewel’s storefront officially opens in August, but the salon is already providing services to Adelphi guests and residents.

Much like a four-star hotel, Chimiak’s salons prioritize customer experience above all else. “We’re customer-driven and we’re service-driven,” Chimiak said. “It’s not about our employees, it’s about our customers.”

Read 422 times

Blotter

  • Saratoga  County Court Lorenzo J. Parker, 28, of Schenectady, was sentenced to 2-1/2 years in a state correction facility and 1 year post-release supervision, after pleading to criminal possession of a controlled substance in the fifth-degree, charged February 2022 in Clifton Park.  Annmarie Balzano, 54, of Ballston Spa, pleaded to felony DWI, charged June 2023 in Malta. Sentencing Sept. 19.  Cedric D. Sanchez, 28, of Yonkers, N.Y., pleaded to attempted burglary in the second-degree, charged in Milton. Sentencing Aug. 2.  Matthew G. Peck, 46, of Saratoga Springs, pleaded to felony DWI, charged November 2023 in Milton. Sentencing Aug. 16.  Lacey C.…

Property Transactions

  • BALLSTON  Lynn Joyce sold property at 88 Beacon St to Elizabeth Demuro for $400,000 Adrianne Abbruzzese sold property at 67 Cornerstone Dr to Marjorie Young for $366,000 US Bank Trust NA as Trust sold property at 56 Ballston Ave to Olivia Mannion for $325,000 Eastline Holdings LLC sold property at 8 Aspen Dr to TongCheng Chen for $536,069 American Estate and Trust sold property at 151 Kingsley Rd to Susan Messere for $200,000 Bernard Ingram sold property at 17 Everson Way to Michal Pastore for $549,000 CORINTH Carey Mann sold property at 18 Pine St to William Freeman for $200,000…
  • NYPA
  • Saratoga County Chamber
  • BBB Accredited Business
  • Discover Saratoga
  • Saratoga Springs Downtown Business Association