Marsha Twiss, who is originally from Malone, is the fourth person in the last five years to take over the role.
The 120-room hotel is managed by one of the largest food and hospitality contractors in the country—Delaware North Companies parks and Resorts out of Buffalo.
She has more than 18 years experience in the hotel industry, previously working at the Ritz Carlton Tyson’s Corner and the Hilton in Washington, D.C. before joining Delaware.
A new director of sales and marketing, Robert Sgarlata, who has 25 years of experience, joins Twiss. Sgarlata, who lives in Saratoga Springs, previously working for the Great Escape Lodge, The Desmond and the Albany Marriott, as well as The Sagamore.
Delaware North has invested millions in upgrades for the Gideon since taking over management in 2008. They have a 20-year contract with New York State.
