Saratoga County Unveils Digital Kiosks to Enhance Visitor Experience

SARATOGA SPRINGS —New interactive kiosks intended to enhance visitor experiences and create a customized travel experience for visitors have been installed in Saratoga Springs. 

The TrueOmni Visitor Experience kiosks, are located at the Saratoga Springs Heritage Area Visitor Center across from Congress Park, and the Saratoga Springs City Center, Discover Saratoga announced in a press release this month. 

The technology used in the kiosks changes the way visitors engage and connect with the destination. Visitors are able to access local business listings and attractions, view descriptions and maps, find ADA accessible stops and experiences, see current events, and plan out itineraries. 

Information can be texted or emailed to users’ phones, so they have local information on-the-go. 

“They pull our website and allow visitors to interact with our member listings. We receive information on what visitors are looking for so that we can create experiences that better serve their unique needs,” Darryl Leggieri, president of Discover Saratoga said in a statement. Discover Saratoga is the county’s official tourism promotion agency.